Join Duncan Robertson, CPSM, for a deep dive into the art of building genuine, quality relationships in the professional realm through the lens of emotional intelligence. In this session, we'll explore the importance of connecting with people on an emotional level before discussing business opportunities. Learn to understand what truly motivates individuals and how to intertwine storytelling with emotion to captivate and connect.

Discover the value of taking time to authentically get to know someone, hearing and comprehending their unique challenges. We'll discuss strategies for putting yourself in another's shoes to gain perspective and how this approach can lead to more meaningful interactions, and ultimately more work for your firm. We'll also cover the significance of creating long-lasting relationships by knowing your connections personally, professionally, and emotionally, and how to tailor your communication to their preferred methods of connection.

By the end of this session, you'll walk away with actionable insights on using emotional intelligence to not only enhance your professional relationships but to also enrich your personal growth and business development strategies, all positively impacting your firm’s bottom line.

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